Hotels

 

Reception and reservations

The accessibility of the reception is very important. If a reception is not optimally accessible for questions and reservations, the guest may look for another hotel. After all, the feeling of hospitality is paramount. Answering a call quickly is one of the things that guests experience as positive. But how do you handle busy periods at the reception when many guests are at the desk to check in? By setting up telephony smartly and efficiently! We offer telephony for hotels that can optimally support the best experience for callers and ensure your communication flow runs as efficiently as possible.

Hospitality service

To enhance the guest experience, most hotels offer extra services to their guests. This could include room service or cleaning services. The faster the requested service is delivered, the higher the positive experience for the guests. To be able to manage the relevant (service) employees quickly, they can be provided with wireless communication tools such as DECT phones, VoWiFi phones, pagers, smartphones, and tablets. Our communication platform offers telephony for hotels that can enhance hospitality service.

Video surveillance

Increase the safety of employees and guests with a high-quality camera system. Combine the camera system with your communication platform. This way, in the event of emergencies, the emergency response team, reception, or a security officer can immediately view live footage on a smartphone or tablet and, if necessary, proceed directly to the correct location. Record footage as evidence against perpetrators or in liability cases. Detect upcoming incidents before they actually take place.

Why HTC International?

We have extensive experience working in operational hotel environments. We understand that guests, including business travelers, cabin crew, and pilots, deserve their rest. Therefore, we carefully coordinate our work with the client and jointly draw up a schedule that minimizes disruption for guests and employees.

Mitel Hospitality Specialization Partner 2026

We are proud to share that HTC International has been officially recognized as a Mitel 2026 Hospitality Specialization Partner.
This international recognition confirms our expertise within the hospitality sector and underlines our ongoing commitment to quality, innovation, and customer satisfaction.

Click here for more information.